C5103 (bizhub C554e/C454e)
Contents
| Trouble type | Transport motor turning at abnormal timing |
| Trouble code | C5103 |
| Rank | B |
| Detection timing | The motor lock signal remains LOW for a predetermined continuous period of time while the motor remains stationary. |
| Trouble isolation | – |
| Relevant electrical parts | • Transport motor (M1) • Printer control board (PRCB) |
(2)Procedure
| Step | Action | Control signal | Location of electrical components |
| 1 | Check the connector between M1-PRCB CN31 for proper connection and correct as necessary. | – | – |
| 2 | Check M1 for proper drive coupling and correct as necessary. | – | – |
| 3 | M1 operation check | PRCB CN31-2 (REM)PRCB CN31-5 (LOCK) | bizhub C554e 18-Jbizhub C454e 16-J |
| 4 | Replace M1 (Part# A3CEPP4C00) | – | – |
| 5 | Replace PRCB (C554e Part# A5AYH00101 / C454e Part# A5C0H00101) | – | – |
- Link to the wiring diagram (N.1. bizhub C554e/C454e)
- Link to the layout drawings for related parts by each trouble code (S.97. C5102, C5103)
Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.
K.3.10.1 (Link to the Field Service Manual)