C5104 (bizhub C754/C654)
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Contents
Trouble type | Transfer belt motor’s failure to turn |
Trouble code | C5104 |
Rank | B |
Detection timing | The motor lock signal remains HIGH for a predetermined continuous period of time while the motor is turning. |
Trouble isolation | – |
Relevant electrical parts | -Transfer belt motor (M1) -Printer control board (PRCB) |
(2)Procedure
Step | Action | Control signal | Location of electrical components |
1 | Check the connector between M1-PRCB CN21 for proper connection and correct as necessary. | – | – |
2 | Check the transfer belt for proper drive coupling and correct as necessary. | – | – |
3 | M1 operation check | PRCB CN21-3 (REM)PRCB CN21-6 (LOCK) | 17-K |
4 | Replace M1 (Part# A00JM11300) | – | – |
5 | PRCB ICP7 or ICP18 conduction check | – | – |
6 | Replace PRCB (Part# A2X0H00102) | – | – |
- Link to the wiring diagram (N.1. bizhub C754/C654)
- Link to the layout drawings for related parts by each trouble code (S.82. C5104, C5105)
K.3.10.1 (Link to the Field Service Manual)