C5104 (bizhub C754e/C654e)
Contents
| Trouble type | Transfer belt motor’s failure to turn |
| Trouble code | C5104 |
| Rank | B |
| Detection timing | The motor lock signal remains HIGH for a predetermined continuous period of time while the motor is turning. |
| Trouble isolation | – |
| Relevant electrical parts | • Transfer belt unit • Transfer belt motor (M1) • Printer control board (PRCB) |
(2)Procedure
| Step | Action | Control signal | Location of electrical components |
| 1 | Check the connector between M1-PRCB CN21 for proper connection and correct as necessary. | – | – |
| 2 | Check the transfer belt for proper drive coupling and correct as necessary. | – | – |
| 3 | Check the drive gear of the transfer belt unit for rotation and correct any faulty rotation. | – | – |
| 4 | M1 operation check | PRCB CN21-3 (REM)PRCB CN21-6 (LOCK) | 17-K |
| 5 | Replace M1 (Part# A00JM11300) | – | – |
| 6 | Replace the transfer belt unit. (Part# A2X0R70100) | – | – |
| 7 | PRCB ICP7 or ICP18 conduction check | – | – |
| 8 | Replace PRCB (Part# A2X0H00S06) | – | – |
- Link to the wiring diagram (N.1. bizhub C754e/C654e)
- Link to the layout drawings for related parts by each trouble code (S.82. C5104, C5105)
Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.
K.3.10.1 (Link to the Field Service Manual)