C5354 (bizhub 364e/284e/224e)

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Contents

Trouble typeOzone fans failure to turn
Trouble codeC5354
RankB
Detection timingThe fan lock signal remains HIGH for a predetermined continuous period of time while the fan is turning.
Trouble isolation
Relevant electrical parts• Ozone fan (FM13)
• Printer control board (PRCB)

 (2)Procedure

StepActionControl signalLocation of electrical components
1Check the connector between FM13-relay CN158-PRCB CN23 for proper connection and correct as necessary.
2Check the fan for possible overload and correct as necessary.
3FM13 operation checkPRCB CN23-7 (REM)PRCB CN23-9 (LOCK)5-C
4Replace FM13 (Part# 9313100072)
5PRCB ICP19 conduction check
6Replace PRCB (Part# A61FH00101)

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.

K.3.10.3 (Link to the Field Service Manual)