C5360 (bizhub 4700i)
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Contents
Trouble type | C5360: Clean unit fan failure to turn (When CU-202 is installed) (Europe models only) |
Rank | B |
Trouble detection condition | The fan lock signal remains HIGH for a predetermined continuous period of time while the fan is turning. |
Trouble isolation | – |
Relevant electrical parts | -Exhaust fan/1 (FM1) -Exhaust fan/2 (FM2) -Exhaust fan/3 (FM3) -Clean unit drive board (CUDB) -CPU board (CPUB) -Base board (BASEB) |
Procedure
- Check the connector between CUDB CN1-relay CN35-BASEB CN25E for proper connection and correct as necessary.
- Check the connector between FM1-relay CN101-CUDB CN2 for proper connection and correct as necessary.
- Check the connector between FM2-relay CN102-CUDB CN2 for proper connection and correct as necessary.
- Check the connector between FM3-relay CN103-CUDB CN2 for proper connection and correct as necessary.
- Check the fan for possible overload and correct as necessary.
- Check CPUB for proper installation and correct as necessary.
- FM1 load check
- Check code: 42
- Multi code: 9, 10
- Control signal: CUDB CN2-1 (REM), CUDB CN2-3 (LOCK)
- Location of electrical component: 27-L
- FM2 load check
- Check code: 42
- Multi code: 9, 10
- Control signal: CUDB CN2-4 (REM), CUDB CN2-6 (LOCK)
- Location of electrical component: 28-L
- FM3 load check
- Check code: 42
- Multi code: 9, 10
- Control signal: CUDB CN2-7 (REM), CUDB CN2-9 (LOCK)
- Location of electrical component: 28-L
- Replace the defective fan. (FM1 / FM2 / FM3)
FM1 (Part# A93EM10000)
FM2 (Part# A93EM10600)
FM3 (Part# ACT9H01003 – Part of the CPU Board Assembly) - Replace CUDB. (Not available to the U.S. Market)
- Replace CPUB. (Part# ACTAH01003)
- Replace BASEB. (Part# ACTAH02014)