How Can We Help?

C5370 (bizhub 287/227)

You are here:

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.

Contents

Trouble typeC5370: Power supply cooling fan failure to turn
RankC
Trouble detection conditionThe fan lock signal remains HIGH for a predetermined continuous period of time while the fan is turning.
Trouble isolation
Relevant electrical parts-Power supply cooling fan (FM1)
-MFP board (MFPB)

 Procedure

  1. Check the connector between FM1-relay CN45-MFPB CN15E for proper connection and correct as necessary.
  2. Check the fan for possible overload and correct as necessary.
  3. FM1 operation check
    • Control signal: MFPB CN15E-4 (REM), MFPB CN15E-6 (LOCK)
    • Location of electrical component: 17-C
  4. Replace FM1. (Part# 4139M10000)
  5. MFPB F7E conduction check
  6. Replace MFPB. (Part# A7AHH0201D)

NOTICE

K.3.12.6 (Link to the Field Service Manual)

Table of Contents