C5370 (bizhub C759/C659)
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Contents
Trouble type | C5370: MFP control board cooling fan failure to turn |
Rank | B |
Trouble detection condition | The fan lock signal remains HIGH for a predetermined continuous period of time while the fan is turning. |
Trouble isolation | – |
Relevant electrical parts | -MFP controller cooling fan (FM17) -MFP board (MFPB) |
Procedure
- Check the connector between FM17-MFPB CN19 for proper connection and correct as necessary.
- Check the fan for possible overload and correct as necessary.
- FM17 operation check
- Control signal: MFPB CN19-2 (REM), MFPB CN19-3 (LOCK)
- Location of electrical component: 10-C
- Replace FM17. (Part# A0EDM10500)
- Replace MFPB. (Part# A8JEH02002)
L.3.12.7 (Link to the Field Service Manual)