How Can We Help?

C5370 (bizhub C759/C659)

You are here:

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.

Contents

Trouble typeC5370: MFP control board cooling fan failure to turn
RankB
Trouble detection conditionThe fan lock signal remains HIGH for a predetermined continuous period of time while the fan is turning.
Trouble isolation
Relevant electrical parts-MFP controller cooling fan (FM17)
-MFP board (MFPB)

 Procedure

  1. Check the connector between FM17-MFPB CN19 for proper connection and correct as necessary.
  2. Check the fan for possible overload and correct as necessary.
  3. FM17 operation check
    • Control signal: MFPB CN19-2 (REM), MFPB CN19-3 (LOCK)
    • Location of electrical component: 10-C
  4. Replace FM17. (Part# A0EDM10500)
  5. Replace MFPB. (Part# A8JEH02002)

L.3.12.7 (Link to the Field Service Manual)

Table of Contents