C5372 (bizhub 554e/454e)
Contents
| Trouble type | MFP control board CPU temperature failure |
| Trouble code | C5372 |
| Rank | C |
| Detection timing | Temperature failure of CPU on the MFP board was detected. |
| Trouble isolation | – |
| Relevant electrical parts | • CPU cooling fan (FM14) • MFP board (MFPB) |
(2)Procedure
| Step | Action | Control signal | Location of electrical components |
| 1 | Reboot the machine. | – | – |
| 2 | Check the connector between FM14-MFPB PJ20 for proper connection and correct as necessary. | – | – |
| 3 | Check the fan for possible overload and correct as necessary. | – | – |
| 4 | FM14 operation check | MFPB PJ20-1 to 2 | 1-U to V |
| 5 | Replace MFPB (Part# A61FH02005) | – | – |
- Link to the wiring diagram (N.1. bizhub 554e/454e)
- Link to the layout drawings for related parts by each trouble code (S.93. C5372)
Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.
K.3.10.9 (Link to the Field Service Manual)