C5372 (bizhub C287/C227)
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Contents
Trouble type | C5372: MFP control board CPU temperature failure |
Rank | C |
Trouble detection condition | Temperature failure of CPU on the MFP board was detected. |
Trouble isolation | – |
Relevant electrical parts | MFP board (MFPB) |
Procedure
- Reboot the machine.
- Check for clogging in the ventilation path between the MFPB and the power supply cooling fan, and correct as necessary.
- Replace MFPB. (Part# A797H02118)
K.3.12.5 (Link to the Field Service Manual)