C5372 (bizhub C360i/C300i/C250i)

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Trouble typeC5372: MFP control board CPU temperature failure
RankC
Trouble detection conditionTemperature failure of CPU on the CPU board was detected.
Trouble isolation–
Relevant electrical partsCPU board (CPUB)

Procedure

  1. Reboot the machine.
  2. Check for clogging in the ventilation path between the CPUB and the PH/power supply cooling fan, and correct as necessary.
  3. Replace CPUB. (Part# AA2JH02N06)

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.

L.3.11.6 (Link to the Field Service Manual)