C5603 (bizhub C364/C284/C224)
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Contents
| Trouble type | Expansion control board communication error |
| Trouble code | C5603 |
| Rank | C |
| Detection timing | Communication error is detected in front side board. |
| Trouble isolation | – |
| Relevant electrical parts | -Front side board (FRB) -PH unit -Printer control board (PRCB) |
(2)Procedure
| Step | Action | Control signal | Location of electrical components |
| 1 | Reboot the machine. | – | – |
| 2 | Check the connector between FRB CN5-PH unit for proper connection and correct as necessary. | – | – |
| 3 | Check the connector between FRB CN2-PRCB CN8 for proper connection and correct as necessary. | – | – |
| 4 | Replace FRB (Part# A161H00108) | – | – |
| 5 | Replace PH unit (C364 Part# A161R70944 / C284/C224 Part# A4FKR70022) | – | – |
| 6 | Replace PRCB (Part# A161H00108) |
K3.10.9 (Link to the Field Service Manual)