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C5604 (bizhub C368/C308/C258)
Contents
| Trouble type | C5604: PH configuration fault |
| Rank | C |
| Trouble detection condition | A disagreement in PH unit configuration is detected. |
| Trouble isolation | – |
| Relevant electrical parts | • PH unit • MFP board (MFPB) |
Procedure
- Check the type of the installed PH unit and replace it if it is a wrong one.
- Check the connector between the PH unit-MFPB for proper connection and correct as necessary.
- Replace MFPB. (Part# A7PUH02123)
Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.
K.3.16.9 (Link to the Field Service Manual)