C5610 (bizhub 360i/300i)

Posted
ByAdministrator Administrator
You are here:

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.

Contents

Trouble typeC5610: PH LD drive communication error
RankC
Trouble detection conditionLD drive write data and read data disagree with each other a predetermined number of consecutive times.
Trouble isolation–
Relevant electrical parts-PH unit
-CPU board (CPUB)
-Base board (BASEB)

Procedure

  1. Reboot the machine.
  2. Check the connector between BASEB CN17E-relay CN307-PH unit for proper connection and correct as necessary.
  3. Check CPUB for proper installation and correct as necessary.
  4. Replace the PH unit. (Part# AC77R70700)
  5. Replace CPUB. (Part# AC77H02P02)
  6. Replace BASEB. (Part# AC77H02101)

(Link to the Field Service Manual)