C5610 (bizhub 368e/308e)

Posted
ByAdministrator Administrator
You are here:

Contents

Trouble typeC5610: PH LD drive communication error
RankC
Trouble detection conditionLD drive write data and read data disagree with each other a predetermined number of consecutive times.
Trouble isolation–
Relevant electrical parts• Front side board (FRB)
• PH unit
• MFP board (MFPB)

 Procedure

  1. Reboot the machine.
  2. Check the connector between FRB CN5-PH unit for proper connection and correct as necessary.
  3. Check the connector between FRB CN2-MFPB CN10E for proper connection and correct as necessary.
  4. Replace FRB. (Part# A9HJH00501)
  5. Replace the PH unit. (Part# AA6VR70200)
  6. Replace MFPB. (Part# AA6VH02101)

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.

L.3.15.9 (Link to the Field Service Manual)