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C5610 (bizhub 750i)

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Trouble typeC5610: PH LD drive communication error
RankC
Trouble detection conditionLD drive write data and read data disagree with each other a predetermined number of consecutive times.
Trouble isolation–
Relevant electrical parts-PH unitCPU board (CPUB)
-Base board (BASEB)

Procedure

  1. Reboot the machine.
  2. Check the connector between BASEB CN17E-relay CN307-PH unit for proper connection and correct as necessary.
  3. Check CPUB for proper installation and correct as necessary.
  4. Replace the PH unit. (Part# ACV7R70100)
  5. Replace CPUB. (Part# ACV7H02P02)
  6. Replace BASEB. (Part# ACV7H02101)

(Link to the Field Service Manual)

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