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C5610 (bizhub C287/C227)
Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.
Contents
| Trouble type | C5610: PH LD drive communication error |
| Rank | C |
| Trouble detection condition | LD drive write data and read data disagree with each other a predetermined number of consecutive times. |
| Trouble isolation | – |
| Relevant electrical parts | -PH unit -MFP board (MFPB) |
Procedure
- Reboot the machine.
- Check the connector between the PH unit-MFPB CN18 for proper connection and correct as necessary.
- Replace the PH unit. (Part# A8WVR70000)
- Replace MFPB. (Part# A797H02118)
K.3.12.9 (Link to the Field Service Manual)