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C5610 (bizhub C4000i/C3300i)
Contents
Trouble type | C5610: PH LD drive communication error |
Rank | C |
Trouble detection condition | • LD drive write data and read data disagree with each other a predetermined number of consecutive times. • Different PH unit is installed. |
Trouble isolation | – |
Relevant electrical parts | • PH unit • CPU board (CPUB) • Base board (BASEB) |
Procedure
- Reboot the machine.
- Check the connector between the PH unit-BASEB CN13 for proper connection and correct as necessary.
- Check CPUB for proper installation and correct as necessary.
- Replace the PH unit. (bizhub C4000i Part# AAJRR72000 / bizhub C3300i Part# AAJTR70100)
- Replace CPUB. (Part# AAJRH01005)
- Replace BASEB. (Part# AAJRH02005)
Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.
L.3.10.8 (Link to the Field Service Manual)