How Can We Help?

C5610 (bizhub C4050i/C3350i)

Posted
ByAdministrator Administrator
You are here:

Contents

Trouble typeC5610: PH LD drive communication error
RankC
Trouble detection condition• LD drive write data and read data disagree with each other a predetermined number of consecutive times.
• Different PH unit is installed.
Trouble isolation–
Relevant electrical parts• PH unit
• CPU board (CPUB)
• Base board (BASEB)

Procedure

  1. Reboot the machine.
  2. Check the connector between the PH unit-BASEB CN13 for proper connection and correct as necessary.
  3. Check CPUB for proper installation and correct as necessary.
  4. Replace the PH unit. (C4050i) AAJRR72000 )( C3350i)AAJTR70100 )
  5. Replace CPUB. ( A93EH01004 )
  6. Replace BASEB. ( A93EH02007 )

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.

(Link to the Field Service Manual) L.3.10.8.

Table of Contents