C5610 (bizhub C658/C558/C458)

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Trouble typeC5610: PH LD drive communication error
RankC
Trouble detection conditionLD drive write data and read data disagree with each other a predetermined number of consecutive times.
Trouble isolation–
Relevant electrical parts• Front side board (FRB)
• PH unit
• MFP board (MFPB)

 Procedure

  1. Reboot the machine.
  2. Check the connector between FRB CN5-PH unit for proper connection and correct as necessary.
  3. Check the connector between FRB CN2-MFPB CN8E for proper connection and correct as necessary.
  4. Replace FRB. (Part# A7PUH00500)
  5. Replace the PH unit. (bizhub C658/C558 Part# A79JR70400 / bizhub C458 part# A79MR70000)
  6. Replace MFPB. (C458 Part# A79MH02102 / C558 or C658 Part # A79JH02102)

K.3.17.14 (Link to the Field Service Manual)