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C6001 (bizhub 368e/308e)
Contents
| Trouble type | C6001: DF related configuration error 1 |
| Rank | C |
| Trouble detection condition | Inconsistency in the configuration with the installed DF is detected on the main body. |
| Trouble isolation | – |
| Relevant electrical parts | • DF control board (DFCB) • Dual scan image processing board (DSIPB) • MFP board (MFPB) |
Procedure
- Check the type of the installed DF and replace it if it is a wrong one.
- Check to see the [Service mode] -> [System 2] -> [ADF Settings] is correct. It corrects, when a model is different.
- Correct the harness connection between DFCB and DSIPB if faulty.
- Check the connector between DSIPB CN01-MFPB CN22 for proper connection and correct as necessary.
- Replace DFCB. (Part# A85GPP0M00)
- Replace DSIPB. (Part# A7PUH02A01)
- Replace MFPB. (Part# AA6VH02101)
Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.
L.3.17.1 (Link to the Field Service Manual)