C6001 (bizhub C360i/C300i/C250i)

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Trouble typeC6001: DF related configuration error 1
RankC
Trouble detection conditionInconsistency in the configuration with the installed DF is detected on the main body.
Trouble isolation–
Relevant electrical parts• DF control board (DFCB)
• CPU board (CPUB)
• Base board (BASEB)

Procedure

  1. Check the type of the installed DF and replace it if it is a wrong one.
  2. Check to see the [Service mode] -> [System 2] -> [ADF Settings] is correct. It corrects, when a model is different.
  3. Check the connector between DFCB CN2-BASEB CN9E for proper connection and correct as necessary.
  4. Check CPUB for proper installation and correct as necessary.
  5. Replace DFCB. (Part# AAMNPP4901)
  6. Replace CPUB. (Part# AA2JH02N06)
  7. Replace BASEB. (Part# AA2JH02005)

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.

L.3.12.1 (Link to the Field Service Manual)