C6002 (bizhub C4050i/C3350i)

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Trouble typeC6002: DF related configuration error 2
RankC
Trouble detection conditionInconsistency in the configuration with the installed DF is detected on the main body.
Trouble isolation–
Relevant electrical partsDF control board (DFCB)CPU board (CPUB)Base board (BASEB)

Procedure

  1. Check the type of the installed DF and replace it if it is a wrong one.
  2. Correct the harness connection between DFCB CN9-BASEB CN6E if faulty.
  3. Check CPUB for proper installation and correct as necessary.

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.

L.3.11.2 (Link to the Field Service Manual)