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C6002 (bizhub C658/C558/C458/C368/C308/C258)

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Trouble typeC6002: DF related configuration error 2
RankC
Trouble detection conditionInconsistency in the configuration with the installed DF is detected on the main body.
Trouble isolation–
Relevant electrical parts• DF control board (DFCB)
• Dual scan image processing board (DSIPB)

 Procedure

  1. Check the type of the installed DF and replace it if it is a wrong one.
  2. Correct the harness connection between DFCB and DSIPB if faulty.
  3. Check the connectors of the dual scan image processing board (DSIPB) for proper connection, and correct as necessary. (Direction of the point of contact and connection state of the flat cable in particular)

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.

K.3.18.3 (Link to the Field Service Manual)

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