C6103 (bizhub C658/C558/C458/C368/C308/C258)

PostedMay 3, 2019

ByAdministrator Administrator

Trouble type	C6103: Slider over running
Rank	B
Trouble detection condition	The scanner home sensor (PS201) detects the scanner at its home position during a period of time that begins with the time when a prescan command and a scan preparation command are executed and ends when a home return command is executed.
Trouble isolation	Scanner
Relevant electrical parts	• Scanner home sensor (PS201) • Scanner motor (M201) • Scanner drive board (SCDB) • MFP board (MFPB)

Procedure

Correct or change the scanner drive (pulley, gear, belt) if it is faulty.
Correct the scanner motor set screw if loose.
Adjust [Image Position: Leading Edge] and [Sub Scan Zoom Adj.].
Check the connector between M201-SCDB CN4 for proper connection and correct as necessary.
Check the connector between PS201-SCDB CN6 for proper connection and correct as necessary.
Check the connector between SCDB CN2-MFPB CN12E for proper connection and correct as necessary. (bizhub C368/C308/C258)
Check the connector between SCDB CN2-MFPB CN6E for proper connection and correct as necessary. (bizhub C658/C558/C458)
PS201 I/O check, sensor check
- Control signal: SCDB CN6-3 (ON)
- Location of electrical component: C368/C308/C258 25-P, C658/C558/C458 22-P
M201 operation check
- Control signal: SCDB CN4-1 to 4
- Location of electrical component: C368/C308/C258 25-P, C658/C558/C458 22-P
Replace SCDB. (bizhub C368/C308/C258 (Part# A7PUH01A01(Except Refresh Model) / A7PUH01D00(Refresh Model) / bizhub C658/C558/C458) (Part# A796H01A00)
Replace MFPB. (bizhub C368/C308/C258 (Part# A7PUH02123) / bizhub C658/C558/C458) (C458 Part# A79MH02102 / C558 or C658 Part # A79JH02102)

NOTICE

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.

K.3.18.4 (Link to the Field Service Manual)