C6103 (bizhub 558/458)

Contents

Trouble type	C6103: Slider over running
Rank	B
Trouble detection condition	The scanner home sensor (PS201) detects the scanner at its home position during a period of time that begins with the time when a prescan command and a scan preparation command are executed and ends when a home return command is executed.
Trouble isolation	Scanner
Relevant electrical parts	• Scanner home sensor (PS201)  • Scanner motor (M201)  • Scanner drive board (SCDB)  • MFP board (MFPB)

 Procedure

1. Correct or change the scanner drive (pulley, gear, belt) if it is faulty.
2. Correct the scanner motor set screw if loose.
3. Adjust [Image Position: Leading Edge] and [Sub Scan Zoom Adj.].
4. Check the connector between M201-SCDB CN4 for proper connection and correct as necessary.
5. Check the connector between PS201-SCDB CN6 for proper connection and correct as necessary.
6. Check the connector between SCDB CN2-MFPB CN6E for proper connection and correct as necessary.
7. PS201 I/O check, sensor check
   • Control signal: SCDB CN6-3 (ON)
   • Location of electrical component: 22-P
8. M201 operation check
   • Control signal: SCDB CN4-1 to 4
   • Location of electrical component: 22-P
9. Replace SCDB. (Part# A7PUH01A01)
10. Replace MFPB. (558 Part# A9HGH02102 / 458 Part# A9HHH02102)

NOTICE

• Link to the wiring diagram (bizhub 558/458)

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.

K.3.19.3 (Link to the Field Service Manual)