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C6103 (bizhub C364e/C284e/C224e)
Contents
| Trouble type | Slider over running |
| Trouble code | C6103 |
| Rank | B |
| Detection timing | The scanner home sensor (PS201) detects the scanner at its home position during a period of time that begins with the time when a prescan command and a scan preparation command are executed and ends when a home return command is executed. |
| Trouble isolation | Scanner |
| Relevant electrical parts | • Scanner home sensor (PS201) • Scanner motor (M201) • Scanner drive board (SCDB) • Printer control board (PRCB) |
(2)Procedure
| Step | Action | Control signal | Location of electrical components |
| 1 | Correct or change the scanner drive (pulley, gear, belt) if it is faulty. | – | – |
| 2 | Correct the scanner motor set screw if loose. | – | – |
| 3 | Adjust [Image Position: Leading Edge] and [Sub Scan Zoom Adj.]. | – | – |
| 4 | Check the connector between M201-SCDB PJ4 for proper connection and correct as necessary. | – | – |
| 5 | Check the connector between PS201-SCDB PJ6 for proper connection and correct as necessary. | – | – |
| 6 | Check the connector between SCDB PJ2-PRCB CN43 for proper connection and correct as necessary. | – | – |
| 7 | PS201 I/O check, sensor check | SCDB PJ6-3 (ON) | 25-P |
| 8 | M201 operation check | SCDB PJ4-1 to 4 | 26-P |
| 9 | Replace SCDB (Part# A5C1H01A00Old or Part# A5C1H01A11) | – | – |
| 10 | Replace PRCB (Part# A5C1H00102) | – | – |
- Link to the wiring diagram (N.1. bizhub C364e/C284e/C224e)
- Link to the layout drawings for related parts by each trouble code (S.79. C6102, C6103)
Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.
K.3.11.3 (Link to the Field Service Manual)