C6104 (bizhub 368/308)
Contents
| Trouble type | C6104: Back side cleaning home sensor abnormality (initial) (When DF-704 is installed) |
| Rank | B |
| Trouble detection condition | • The CIS cleaning sensor (PS7) does not change from H to L even after the lapse of a given period of time after the home position detecting operation is started at the initial operation. • The CIS cleaning sensor (PS7) does not change from L to H even after the lapse of a given period of time after the home position detecting operation is started at the initial operation. |
| Trouble isolation | Scanner |
| Relevant electrical parts | • CIS cleaning sensor (PS7) • CIS cleaning motor (M5) • DF control board (DFCB) |
Procedure
- Check if the opening and closing guide is firmly closed.
- Check the connector between M5-DFCB J9 for proper connection and correct as necessary.
- Check the connector of M5 for proper drive coupling and correct as necessary.
- Check the connector between PS7-DFCB J13 for proper connection and correct as necessary.
- PS7 I/O check, sensor check
- Control signal: DFCB J13-3 (ON)
- Location of electrical component: DF-704 1-G
- M5 operation check
- Control signal: DFCB J9-1 to 4
- Location of electrical component: DF-704 6-G
- Replace M5. (Part# A3CEPP4A01)
- Replace DFCB. (Part# A85GPP0M00)
NOTICE
- Link to the wiring diagram (DF-704)
Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.
K.3.18.4 (Link to the Field Service Manual)