C6104 (bizhub 658e/558e/458e)

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Trouble typeC6104: Back side cleaning home sensor abnormality (initial)
RankB
Trouble detection condition• The back side cleaning home sensor (PS9) does not change from H to L even after the lapse of a given period of time after the home position
detecting operation is started at the initial operation.
• The back side cleaning home sensor (PS9) does not change from H to L even after the lapse of a given period of time after the home position
detecting operation is started at the initial operation.
Trouble isolationScanner
Relevant electrical parts• Back side cleaning home sensor (PS9)
• Back side cleaning motor (M7)
• DF control board (DFCB)

 Procedure

  1. Check the connector between M7-DFCB CN14 for proper connection and correct as necessary.
  2. Check the connector of M7 for proper drive coupling and correct as necessary.
  3. Check the connector between PS9-relay CN121-DFCB CN18 for proper connection and correct as necessary.
  4. PS9 I/O check, sensor check
    • Control signal: DFCB CN18-6 (ON)
    • Location of electrical component: 3 to 4-C
  5. M7 operation check
    • Control signal: DFCB CN14-6 to 9
    • Location of electrical component: 6-C
  6. Replace M7. (Part# A782M10400)
  7. DFCB ICP4 or ICP8 conduction check.
  8. Replace DFCB. (Part# A782H0010A)

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.

L.3.18.4 (Link to the Field Service Manual)