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C6104 (bizhub C754e/C654e)

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Trouble typeBack side cleaning home sensor abnormality (initial)
Trouble codeC6104
RankB
Detection timing• The back side cleaning home sensor (PS9) does not change from H to L even after the lapse of a given period of time after the home position detecting operation is started at the initial operation.
• The back side cleaning home sensor (PS9) does not change from L to H even after the lapse of a given period of time after the home position detecting operation is started at the initial operation.
Trouble isolationScanner
Relevant electrical parts• Back side cleaning home sensor (PS9)
• Back side cleaning motor (M7)
• DF control board (DFCB)

 (2)Procedure

StepActionControl signalLocation of electrical components
1Check the connector between M7-relay CN119-DFCB CN6 for proper connection, and correct as necessary.
2Check the connector of M7 for proper drive coupling, and correct as necessary.
3PS9 I/O check, sensor checkDFCB CN3-11 (ON)DF-702 6-C
4M7 operation checkDFCB CN6-5 to 8DF-702 7-C
5Replace M7 (Part# A0HUM10000)
6DFCB ICP4 conduction check
7Replace DFCB (Part# A3CKH00102)

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.

K.3.11.4 (Link to the Field Service Manual)

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