C6704 (bizhub 554e/454e)
(1)Contents
| Trouble type | Image input time out |
| Trouble code | C6704 |
| Rank | C |
| Detection timing | Image data is not input from the scanner to the MFP board (MFPB). |
| Trouble isolation | Scanner |
| Relevant electrical parts | • MFP board (MFPB) • CCD board (CCDB) |
(2)Procedure
| Step | Action | Control signal | Location of electrical components |
| 1 | Select [Service Mode] -> [State Confirmation] -> [Memory/HDD Adj.] -> [Memory Bus Check] -> [Scanner -> Memory], and conduct the memory bus function. | – | – |
| 2 | Check the connectors between scanner section and MFPB for proper connection and correct as necessary. | – | – |
| 3 | Replace MFPB (Part# A61FH02005) | – | – |
| 4 | Replace CCDB (Part# A61FR72100) | – | – |
- Link to the layout drawings for related parts by each trouble code (S.100. C6704, C6752, CDF50, CDF70, CDFA0)
Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.
K.3.11.5 (Link to the Field Service Manual)