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C6704 (bizhub 558/458)
Contents
| Trouble type | C6704: Image input time out |
| Rank | C |
| Trouble detection condition | Image data is not input from the scanner to the MFP board (MFPB). |
| Trouble isolation | Scanner |
| Relevant electrical parts | • MFP board (MFPB) • CCD board (CCDB) |
Procedure
- Select [Service Mode] -> [State Confirmation] -> [Memory/Storage Adjustment] -> [Memory Bus Check] -> [Scanner -> Memory], and conduct the memory bus function.
- Check the connector between CCDB PJ3-MFPB CN9 for proper connection and correct as necessary.
- Replace CCDB. (Part# A7PUR70100)
- Replace MFPB. (558 Part# A9HGH02102 / 458 Part# A9HHH02102)
Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.
K.3.19.5 (Link to the Field Service Manual)