How Can We Help?

C6704 (bizhub 950i/850i)

You are here:

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.

Contents

Trouble typeC6704: Image input time out
RankC
Trouble detection conditionImage data is not input from the scanner to the CPU board (CPUB).
Trouble isolationScanner
Relevant electrical parts– CCD unit
– CPU board (CPUB)
– Base board (BASEB)

Procedure

  1. Select [Service Mode] -> [State Confirmation] -> [Memory/Storage Adjustment] -> [Memory Bus Check] -> [Scanner -> Memory], and conduct the memory bus function.
  2. Check the connector between CCDB CN2-BASEB CN6 for proper connection and correct as necessary.
  3. Check CPUB for proper installation and correct as necessary.
  4. Replace the CCD unit.
  5. Replace CPUB.
  6. Replace BASEB.

(Link to the Field Service Manual)

Table of Contents