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C6704 (bizhub C287/C227)
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Contents
| Trouble type | C6704: Image input time out |
| Rank | C |
| Trouble detection condition | Image data is not input from the scanner to the MFP board (MFPB). |
| Trouble isolation | Scanner |
| Relevant electrical parts | -CCD unit -MFP board (MFPB) -CCD board (CCDB) |
Procedure
- Select [Service Mode] -> [State Confirmation] -> [Memory/Storage Adjustment] -> [Memory Bus Check] -> [Scanner -> Memory], and conduct the memory bus function.
- Check the connector between CCDB PJ1-MFPB CN7 for proper connection and correct as necessary.
- Replace MFPB. (Part# A797H02118)
- Replace the CCD unit. (Part# A890R70033Old or A890R70300)
K.3.13.2 (Link to the Field Service Manual)