C6704 (bizhub C287/C227)

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Trouble typeC6704: Image input time out
RankC
Trouble detection conditionImage data is not input from the scanner to the MFP board (MFPB).
Trouble isolationScanner
Relevant electrical parts-CCD unit
-MFP board (MFPB)
-CCD board (CCDB)

 Procedure

  1. Select [Service Mode] -> [State Confirmation] -> [Memory/Storage Adjustment] -> [Memory Bus Check] -> [Scanner -> Memory], and conduct the memory bus function.
  2. Check the connector between CCDB PJ1-MFPB CN7 for proper connection and correct as necessary.
  3. Replace MFPB. (Part# A797H02118)
  4. Replace the CCD unit. (Part# A890R70033Old or A890R70300)

K.3.13.2 (Link to the Field Service Manual)