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C6704 (bizhub C658/C558/C458/C368/C308/C258)

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Trouble typeC6704: Image input time out
RankC
Trouble detection conditionImage data is not input from the scanner to the MFP board (MFPB).
Trouble isolationScanner
Relevant electrical parts• MFP board (MFPB)
• CCD board (CCDB)

 Procedure

  1. Select [Service Mode] -> [State Confirmation] -> [Memory/Storage Adjustment] -> [Memory Bus Check] -> [Scanner -> Memory], and conduct the memory bus function.
  2. Check the connector between CCDB CN3-MFPB CN1 for proper connection and correct as necessary. (bizhub C368/C308/C258)
  3. Check the connector between CCDB PJ3-MFPB CN9 for proper connection and correct as necessary. (bizhub C658/C558/C458)
  4. Replace CCDB. (bizhub C368/C308/C258 (Part# A7PUR75200) / bizhub C658/C558/C458 (Part# A79JR72700))
  5. Replace MFPB. (bizhub C368/C308/C258 (Part# A7PUH02123) / bizhub C658/C558/C458(C458 Part# A79MH02102 / C558 or C658 Part # A79JH02102) )

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.

K.3.18.7 (Link to the Field Service Manual)

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