How Can We Help?
C6704 (bizhub C754/C654)
Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.
Contents
| Trouble type | Image input time out |
| Trouble code | C6704 |
| Rank | C |
| Detection timing | Image data is not input from the scanner to the MFP board (MFPB). |
| Trouble isolation | Scanner |
| Relevant electrical parts | -MFP board (MFPB) -CCD board (CCDB) |
(2)Procedure
| Step | Action | Control signal | Location of electrical components |
| 1 | Select [Service Mode] -> [State Confirmation] -> [Memory/HDD Adj.] -> [Memory Bus Check] -> [Scanner->Memory], and conduct the memory bus function. | – | – |
| 2 | Check the connectors between scanner section and MFPB for proper connection and correct as necessary. | – | – |
| 3 | Replace MFPB (Part# A2XKH02004) | – | – |
| 4 | Replace CCDB (Part# A5C1H00E01Old or Part# A161H00U01) | – | – |
- Link to the layout drawings for related parts by each trouble code (S.94. C6704, C6752, CDF50, CDF70, CDFA0)
K.3.11.5 (Link to the Field Service Manual)