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C6756 (bizhub C364e/C284e/C224e)
Contents
| Trouble type | CCD power-supply voltage malfunction |
| Trouble code | C6756 |
| Rank | C |
| Detection timing | Power is not supplied to CCD after the lapse of a given period of time after the main power switch or power key is turned ON or the machine recovers from the sleep mode. |
| Trouble isolation | – |
| Relevant electrical parts | • CCD board (CCDB) • Scanner drive board (SCDB) • DC power supply (DCPU) |
(2)Procedure
| Step | Action | Control signal | Location of electrical components |
| 1 | Correct the harness connection between CCDB and SCDB if faulty. | – | – |
| 2 | Correct the harness connection between SCDB and DCPU if faulty. | – | – |
| 3 | Replace CCDB (Part# A5C1R70000) | – | – |
| 4 | Replace SCDB (Part# A5C1H01A00Old or Part# A5C1H01A11) | – | – |
| 5 | Replace DCPU (Part# A5C1R70500) | – | – |
- Link to the layout drawings for related parts by each trouble code (S.85. C6756)
Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.
K.3.11.10 (Link to the Field Service Manual)