C6911 (bizhub C759/C659)

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Trouble typeC6911: DSC board mount failure 2
RankC
Trouble detection conditionWhen MFP detects that DSC board/2 (back side) is not properly installed.
Trouble isolation–
Relevant electrical parts-DSC board/2 (DSCB/2; SC-508)
-Dual scan image processing board (DSIPB)
-MFP board (MFPB)

 Procedure

  1. Correct the harness connection of DSCB/2 if faulty.
  2. Correct the harness connection of DSIPB if faulty.
  3. Replace DSCB/2. (SC-508 Not sold in the U.S.)
  4. Replace DSIPB. (Part# A8JEH02A00)
  5. Replace MFPB. (Part# A8JEH02002)

L.3.13.12 (Link to the Field Service Manual)