C6912 (bizhub C554e/C454e)

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Contents

Trouble typeDSC Bus check NG2-1
Trouble codeC6912
RankC
Detection timingWhen DSC bus check (back side) detects an error.
Trouble isolation
Relevant electrical parts• DSC board/2 (DSCB/2; SC-508) 
• Dual scan image processing board (DSIPB) 
• MFP board (MFPB)

 (2)Procedure

StepActionControl signalLocation of electrical components
1Correct the harness connection of DSCB/2 if faulty.
2Correct the harness connection of DSIPB if faulty.
3Replace DSCB/2 (Part# N/A)
4Replace DSIPB (Part# A5C1H02A01)
5Replace MFPB (Part #A5C1H0200B)

NOTICE

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.

K.3.11.12 (Link to the Field Service Manual)