C7106 (bizhub 360i/300i)

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Contents

Trouble type	C7106: Paper exit/reverse motor failure
Rank	C
Trouble detection condition	After starting the motor, an error is detected for the malfunction detection signal.
Trouble isolation	–
Relevant electrical parts	-Paper exit/reverse motor (M4) -Base board (BASEB)

Procedure

1. Check the connector between M4-BASEB CN18E for proper connection and correct as necessary.
2. Check the connector of M4 for proper drive coupling and correct as necessary.
3. M4 conduction check.
   • Control signal: BASEB CN18E-3 to 6
   • Location of electrical component: 5-C
4. Replace M4. (Part# AA2JM10400)
5. Replace BASEB. (Part# AC77H02101)

(Link to the Field Service Manual)