C7111 (bizhub 4700i)

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Contents

Trouble type	C7111: Tray 1 lift-up motor failure
Rank	C
Trouble detection condition	After starting the motor, an error is detected for the malfunction detection signal.
Trouble isolation	Tray 1
Relevant electrical parts	-Tray 1 lift-up motor (M6) -Base board (BASEB)

Procedure

1. Check the connector between M6-BASEB CN18E for proper connection and correct as necessary.
2. Check the connector of M6 for proper drive coupling and correct as necessary.
3. M6 conduction check
   • Control signal: BASEB CN18E-6 to 7
   • Location of electrical component: 2-C
4. Replace M6. (Part# 9J06M10300)
5. Replace BASEB. (Part# ACTAH02014)

(Link to the Field Service Manual)