How Can We Help?
C7131 (bizhub C750i)
Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.
Contents
Trouble type | C7131: Toner supply motor/C failure |
Rank | C |
Trouble detection condition | After starting the motor, an error is detected for the malfunction detection signal. |
Trouble isolation | – |
Relevant electrical parts | -Toner supply motor/C (M7) -Expansion control board (EXCB) |
Procedure
- Check the connector between M7-EXCB CN11EX for proper connection and correct as necessary.
- Check the connector of M7 for proper drive coupling and correct as necessary.
- M7 conduction check.
- Control signal: EXCB CN11EX-17 to 20
- Location of electrical component: 16-P
- Replace M7. (Part# A7PUM10700)
- Replace EXCB. (Part# AA7NH00500)