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C7132 (bizhub 750i)

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Trouble typeC7132: Toner cartridge motor/K failure
RankC
Trouble detection conditionAfter starting the motor, an error is detected for the malfunction detection signal.
Trouble isolation
Relevant electrical parts-Toner cartridge motor/K (M25)
-Expansion control board (EXCB)

Procedure

  1. Check the connector between M25-relay CN128-EXCB CN11EX for proper connection and correct as necessary.
  2. Check the connector of M25 for proper drive coupling and correct as necessary.
  3. M25 conduction check.
    • Control signal: EXCB CN11EX-1 to 4
    • Location of electrical component: 15-P
  4. Replace M25. (Part# A7PUM10600)
  5. Replace EXCB. (Part# AC74H00501)

(Link to the Field Service Manual)

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