C7133 (bizhub C4000i/C3300i)

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Trouble typeC7133: Toner supply motor/YM failure
RankC
Trouble detection conditionAfter starting the motor, an error is detected for the malfunction detection signal.
Trouble isolation–
Relevant electrical parts• Toner supply motor/YM (M4)
• Base board (BASEB)

Procedure

  1. Check the connector between M4-BASEB CN13E for proper connection and correct as necessary.
  2. Check the connector of M4 for proper drive coupling and correct as necessary.
  3. M4 conduction check
    • Control signal: BASEB CN13E-1 to 4
    • Location of electrical component: 4-C
  4. Replace M4. (Part# A7PUM10700)
  5. Replace BASEB. (Part# AAJRH02005)

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.

L.3.11.3 (Link to the Field Service Manual)