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C7137 (bizhub 950i/850i)
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Contents
| Trouble type | C7137: Toner supply motor/K failure |
| Rank | C |
| Trouble detection condition | After starting the motor, an error is detected for the malfunction detection signal. |
| Trouble isolation | – |
| Relevant electrical parts | – Toner supply motor/K (M12) – Base board (BASEB) |
Procedure
- Check the connector between M12-relay CN258-BASEB CN18E for proper connection and correct as necessary.
- Check the connector of M12 for proper drive coupling and correct as necessary.
- M12 conduction check.
- Control signal: BASEB CN18E-10 to 13
- Location of electrical component: 14-K
- Replace M12.
- Replace BASEB.