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C7160 (bizhub C650i/C550i/C450i)

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Trouble typeC7160: Fusing shutter motor failure (bizhub C650i/C550i)
RankB
Trouble detection conditionAfter starting the motor, an error is detected for the malfunction detection signal.
Trouble isolation
Relevant electrical parts-Fusing shutter motor (M15)
-Expansion control board (EXCB)

Procedure

  1. Check the connector between M15-relay CN164-EXCB CN14EX for proper connection and correct as necessary.
  2. Check the connector of M15 for proper drive coupling and correct as necessary.
  3. M15 conduction check.
    • Control signal: EXCB CN14EX-15 to 18
    • Location of electrical component: 18-P
  4. Replace M15. (Part# A7PUM10700)
  5. Replace EXCB. (Part# AA2JH00500)

L.3.14.14 (Link to the Field Service Manual)

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