How Can We Help?

C7162 (bizhub 650i/550i/450i)

You are here:

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.

Contents

Trouble typeC7162: Tray 2 vertical transport motor failure
RankB
Trouble detection conditionAfter starting the motor, an error is detected for the malfunction detection signal.
Trouble isolation
Relevant electrical parts-Tray 2 vertical transport motor (M23)
-Base board (BASEB)

Procedure

  1. Check the connector between M23-BASEB CN31E for proper connection and correct as necessary.
  2. Check the connector of M23 for proper drive coupling and correct as necessary.
  3. M23 conduction check.
    • Control signal: BASEB CN31E-5 to 8
    • Location of electrical component: 23-K
  4. Replace M23. (Part# A61DM10000)
  5. Replace BASEB. (Part# AC74H02101)

(Link to the Field Service Manual)

Table of Contents