C7169 (bizhub 950i/850i)

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Contents

Trouble typeC7169: Exit motor failure
RankC
Trouble detection conditionAfter starting the motor, an error is detected for the malfunction detection signal.
Trouble isolation
Relevant electrical parts– Exit motor (M4)
– Base board (BASEB)

Procedure

  1. Check the connector between M4-BASEB CN12E for proper connection and correct as necessary.
  2. Check the connector of M4 for proper drive coupling and correct as necessary.
  3. M4 conduction check.
    • Control signal: BASEB CN12E-9 to 12
    • Location of electrical component: 12-K
  4. Replace M4.
  5. Replace BASEB.

(Link to the Field Service Manual)