How Can We Help?

C7241 (bizhub 360i/300i)

You are here:

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.

Contents

Trouble typeC7241: Bypass tray lift-up solenoid failure
RankC
Trouble detection conditionAfter starting the solenoid, an error is detected for the malfunction detection signal.
Trouble isolationManual
Relevant electrical parts-Bypass tray lift-up solenoid (SD1)
-Base board (BASEB)

Procedure

  1. Check the connector between SD1-relay CN21-relay CN13-BASEB CN26E for proper connection and correct as necessary.
  2. Check the connector of SD1 for proper drive coupling and correct as necessary.
  3. SD1 conduction check.
    • Control signal: BASEB CN26EA-9 (ON)
    • Location of electrical component: 10-K
  4. Replace SD1. (Part# 9321240011)
  5. Replace BASEB. (Part# AC77H02101)

(Link to the Field Service Manual)

Table of Contents