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C7243 (bizhub C4000i/C3300i)

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Trouble typeC7243: Exit path switch solenoid failure
RankC
Trouble detection conditionAfter starting the solenoid, an error is detected for the malfunction detection signal.
Trouble isolation–
Relevant electrical parts• Exit path switch solenoid (SD1)
• Base board (BASEB)

Procedure

  1. Check the connector between SD1-relay CN12-BASEB CN18E for proper connection and correct as necessary.
  2. Check the connector of SD1 for proper drive coupling and correct as necessary.
  3. SD1 conduction check
    • Control signal: BASEB CN18E-10 (ON)
    • Location of electrical component: 3-C
  4. Replace SD1. (Part# AAJRR72100)
  5. Replace BASEB. (Part# AAJRH02005)

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.

L.3.11.11 (Link to the Field Service Manual)

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