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C8107 (bizhub C364/C284/C224)

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Contents

Trouble typeGlass cleaning mechanism trouble
Trouble codeC8107
RankB
Detection timing<When DF-624 is installed>
The document reading glass cleaning sensor (PS12) is not turned ON after the set period of time has elapsed after the glass cleaning motor (M4) is turned ON.
<When DF-701 is installed>
The document reading glass cleaning sensor (PS13) is not turned ON after the set period of time has elapsed after the document reading glass cleaning motor (M6) is turned ON.
Trouble isolation
Relevant electrical parts<When DF-624 is installed>
-Glass cleaning motor (M4)
-Document reading glass cleaning sensor (PS12)
-DF control board (DFCB)
<When DF-701 is installed>
-Document reading glass cleaning motor (M6)
-Document reading glass cleaning sensor (PS13)
-DF control board (DFCB)

(2)Procedure When DF-624 is installed

StepActionControl signalLocation of electrical components
1Check the connector between M4-DFCB J8 for proper connection and correct as necessary.
2Check the connector of M4 for proper drive coupling, and correct as necessary.
3Check the connector between PS12-DFCB J15 for proper connection and correct as necessary.
4PS12 I/O check, sensor checkDFCB J15-5 (ON)DF-624 3-G
5M4 operation checkDFCB J8-1 to 4DF-624 1 to 2-B
6Replace M4 (Part# A3CFPP5R00)
7Replace DFCB (Part# A3CFPP5Q00)

When DF-701 is installed

StepActionControl signalLocation of electrical components
1Check the connector between M6-DFCB J8 for proper connection and correct as necessary.
2Check the connector of M6 for proper drive coupling, and correct as necessary.
3Check the connector between PS13-DFCB J15 for proper connection and correct as necessary.
4PS13 I/O check, sensor checkDFCB J15-5 (ON)DF-701 3-G
5M6 operation checkDFCB J8-1 to 4DF-701 1-B
6Replace M6 (Part# A3CFPP5R00)
7Replace DFCB (Part# A3CEPP4900)

K3.12.2 (Link to the Field Service Manual)

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